Privacy policy

FIAT LUX d.o.o. applies the privacy rules in accordance with the GDPR (General Data Protection Regulation), the General Regulation of the European Union on the Protection of Personal Data, which has been in effect since May 25, 2018. and in accordance with other regulations related to the collection and protection of personal data. This policy applies to all user personal data that we collect and process directly. The rule does not apply to anonymous data because they cannot be linked to a specific natural person.

FIAT LUX d.o.o. collects personal data such as: name, surname, age, activity, postal and electronic address, telephone number and similar information. The aforementioned data is collected only when the users give their consent for it themselves during direct contact by e-mail, when registering on the site or through the forms on our website.

How we collect data

For example, when you access the “light a candle or intensions” form or sign up for the newsletter, you have shared your personal data with us and we collect it. We can also collect your data when you contact us directly at our e-mail address, and we can also collect them based on your access device and via your IP address from which you accessed our website.

For more information about this section, see the section “Cookies and other tracking technologies”.

How we use collected data

FIAT LUX d.o.o. undertakes to protect and strictly store the collected data. They will not be further distributed nor shared with third parties and users, nor will they send e-mails that contradict the terms of use. Users can unsubscribe from FIAT LUX d.o.o. at any time. lists used for marketing campaigns.

Cookie policy

A cookie is information saved on your computer by the website you visited.

When you access our website for the first time, a text will appear warning of the existence of cookies and asking for your consent to accept them.

The information we receive from the set cookies provides us with insight into how visitors use our website. The purpose is to improve the quality of its content for the benefit of visitors.

Optional cookies include Google Analytics cookies (whose cookies monitor visits and analyze the success of the website and which are available to FIAT LUX d.o.o. as statistical data without personal data of individual visitors) and social network cookies (e.g. Facebook) that allow the user to share certain content via their own account on social networks.

Accessing and updating your personal information

To ensure that your information is up-to-date and correct, you can send a verification request to the email address info@christi-lux.com. We will be able to provide feedback on your inquiry only if the inquiry was sent from an active email registered with us with correct information in the email (name and surname, phone number of the user requesting information) in order to protect you from the possibility of exposing your personal data to a third person.

FIAT LUX d.o.o. will provide you with insight into your requested data within 7 days of your request and, if necessary, additionally update, change or delete your data completely.

Questions about this privacy policy notice

By using our website, it will be considered that users are familiar with and agree to the terms of use at all times, including the provisions on the processing and protection of personal data and the options related to cookies (Cookies).

If you have additional questions or a possible objection regarding the protection of your personal data, please contact us at info@christi-lux.com.

Any privacy inquiry or complaint will be logged and investigated and the results of the investigation will be provided. If we determine that the complaint is justified, we will take all appropriate necessary measures in accordance with positive regulations.